Change your words, change your world!
Score internationally with communication strategies that make a difference
Captivatingly different keynotes on small talk and international communication
Find out how to:
- read and hear the messages hidden between the lines,
- avoid discords from the very start,
- secure an advantage and communicate worldwide using surprisingly simple strategies.
Keynote at the International Club of the Foreign Office, Berlin
The best training course I've ever participated in. A totally new approach: More open, inspiring, customer oriented, effective and enjoyable. I have started to think in English!" These are just a few of the comments we received from our colleagues about The English Code and Ms. Kilian.
Alexandra Fischer, Head of Basic and Advanced Training, Deutsche Welle, Bonn
Excellent success-focussed training based on an efficient and unique concept!
Volkmar Fritz, Head of Procurement, KPMG Deutschland
Michael Geier, Member of the Board, International Club at the Foreign Office , Berlin
Susanne Kilian's keynote was fascinating and very entertaining at the same time. It provided us with surprising and rich insights with regards to international communication. Even though most of us were convinced to speak English at an nearly-to-native level, we definitely learned a lot.
Susanne Kilian in the press:
“Sorry is a magic word” (Süddeutsche Zeitung Magazin)
“One or the other faux pas” (Der Spiegel)
“The German mistake: to believe that small talk is a waste of time” (Wirtschaftswoche)
“We Germans are easily misunderstood” (Capital)
Do you know my book?
Don’t let me be misunderstood
(in German)
Wie wir weltweit besser verstanden werden - Mit den „Dos und Don’ts“ der internationalen Kommunikation.

ESPRIT
John Deere
Condor
Credit Suisse
KPMG
Deutsche Welle Funk & Fernsehen
DRAEGER
The Wall Street Journal Europe